Terms and Conditions
Welcome to CartZilla LLC! These Terms and Conditions ("Terms") govern your use of the website https://cartzilla.us (the "Website") and your purchase of products from CartZilla LLC ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully.
1. Agreement to Terms
By using our Website or purchasing products from us, you agree to comply with and be legally bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our Website or purchase our products.
2. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which is available on our Website and incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
3. Products and Services
CartZilla LLC specializes in high-quality Apparel & Accessories, specifically Loafers & Moccasins. All products listed on the Website are subject to availability. We strive to display product images and descriptions as accurately as possible, but we do not guarantee that the color, texture, or details of the products will be exactly as displayed on your device. All products are intended for personal, non-commercial use only.
4. Pricing and Payment
All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales tax will be added to your order where required by law.
We accept a variety of secure payment methods, including:
Credit/Debit Cards (Visa, Mastercard, American Express)
PayPal
Stripe
Google Pay
All payments are processed securely through our chosen payment gateways. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
5. Order Acceptance and Cancellation
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may also require additional verifications or information before accepting any order. If we cancel your order, we will notify you and issue a refund to your original payment method.
6. Shipping and Delivery
Order Processing Time: We process orders within 1-2 business days (Monday-Friday, excluding major holidays).
Domestic Shipping Only: CartZilla LLC currently ships only within the United States. We do not offer international shipping.
Shipping Rates & Times: We offer Standard Shipping, which typically delivers within 3-7 business days after processing.
Free Shipping: We are pleased to offer free standard shipping on all orders.
Shipping Delays: While we strive for timely delivery, shipping times are estimates and not guaranteed. CartZilla LLC is not responsible for delays caused by carriers, weather, or other unforeseen circumstances.
7. Returns and Refunds
Return Window: You may return eligible items within 30 days of the delivery date.
Return Conditions: To be eligible for a return, items must be unused, unwashed, in their original condition, and with all original tags attached. The original packaging should also be intact. Items that do not meet these conditions may be denied a refund.
How to Initiate a Return: To start a return, please contact our customer service team at support@cartzilla.com. We will provide you with instructions on how to proceed.
Return Shipping Costs: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service.
Restocking Fee: We do not charge any restocking fees for returns.
Refund Processing:
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable number of business days, depending on your bank or payment processor.
8. Intellectual Property
All content on the Website, including text, graphics, logos, images, product descriptions, and software, is the property of CartZilla LLC or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of CartZilla LLC. You may not use any content from our Website without our express written permission.
9. User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
10. Prohibited Activities
You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms. You are prohibited from:
Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Submitting false or misleading information.
Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website.
11. Disclaimer of Warranties; Limitation of Liability
The Website and all products and services delivered to you through the Website are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall CartZilla LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
12. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.
14. Contact Information
For any questions about these Terms and Conditions, please contact us:
Company Name: CartZilla LLC
Full Address: 900 Rosa L Parks Blvd,, Nashville, Tennessee 37208, US
Contact Email: support@cartzilla.com
Contact Phone: +18595235130
Customer Service Hours: Monday-Friday 9AM-5PM EST