Privacy Policy
Last Updated: [ December 29, 2025]
CartZilla LLC ("we," "us," or "our") operates the website https://cartzilla.us (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site. We are committed to protecting your privacy and ensuring a secure online experience.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."
A. Information You Provide to Us:
We collect Personal Information you provide directly to us when you:
Make a purchase: Your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit/debit card numbers, PayPal details, Google Pay details). Please note that we do not directly store your full payment card details; these are securely processed by our trusted third-party payment processors like Stripe.
Create an account: Your name and email address.
Contact us for support: Any information you choose to share with us during your communication.
B. Information We Collect Automatically (Device Information):
When you access the Site, we automatically collect certain information about your device, including:
Your web browser type.
Your IP address.
Your time zone.
Cookies that are installed on your device.
Information about the individual web pages or products that you view.
What websites or search terms referred you to the Site. How you interact with the Site.
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
2. How We Use Your Information
We use your Personal Information to:
Process and Fulfill Orders: To process your purchases, fulfill your orders, and arrange for shipping. This includes sending you order confirmations and updates.
Provide Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
Improve Our Site and Services: To analyze how customers browse and interact with the Site, which helps us to improve its functionality, design, and product offerings.
Marketing and Promotions: To send you marketing communications and promotional offers that we believe may be of interest to you, based on your preferences. You can opt out of these communications at any time.
Fraud Prevention and Security: To screen for potential risk and fraud, and to protect the security and integrity of our Site and our customers' information.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
Service Providers: We share information with third-party service providers to perform functions on our behalf, such as:
Payment Processors: To securely process your payment transactions (e.g., Stripe, PayPal, Google Pay).
Shipping Carriers: To deliver your orders.
Analytics Providers: To help us understand how our customers use the Site (e.g., Google Analytics). We do not provide specific personally identifiable information to these services.
Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
We do not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes.
4. Your Privacy Rights
Depending on where you reside, you may have the following rights regarding your Personal Information:
Right to Access: You have the right to request a copy of the Personal Information we hold about you.
Right to Correction/Rectification: You have the right to request that we correct any Personal Information that is inaccurate or incomplete.
Right to Deletion/Erasure: You have the right to request that we delete your Personal Information, subject to certain exceptions (e.g., we may need to retain certain information for legal or transactional purposes).
Right to Object to Processing: You have the right to object to our processing of your Personal Information for certain purposes, such as direct marketing.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
5. Cookies
We use cookies to enhance your experience on our Site. Cookies help us remember your preferences, keep you logged in, understand how you use our Site, and personalize content. You can control and manage cookies in various ways:
* Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser.
* You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.
6. Data Security
We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your Personal Information from unauthorized access, use, or disclosure. We use Secure Socket Layer (SSL) technology for data transmission encryption on our Site. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize it.
8. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us using the contact information below, and we will take steps to delete such information from our systems.
9. Third-Party Links
Our Site may contain links to websites operated by third parties. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our Site and revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:
Company Name: CartZilla LLC
Website: https://cartzilla.us
Email: support@cartzilla.com
Phone: +18595235130
Address: 900 Rosa L Parks Blvd,, Nashville, Tennessee 37208, US
Customer Service Hours: Monday-Friday 9AM-5PM EST